Okay.... Here me out y'all!!!!
I was having a bit of an issue with shipping/delivery. But I reached out to the owner via IG (sent her a DM). Not only was she very responsive to me (literally within mins), but she was very understanding & apologetic about my order. The mailboxes in my neighborhood have been constantly getting broken into (been going on quite a while now) and though it showed my package was delivered on her end, I never actually received it. Y'all, this woman, Latoya (owner) was sweet as pie and wanted to make it right for me. I have been waiting 6 weeks since I placed my order to receive the two bonnets I paid for. She offered to send me two new ones since I never received the first delivery. We had an amazing conversation and I'm genuinely happy that we have understanding people like her in this world. She couldn't have made me a happier customer! I can't wait until I receive my bonnets & put them to use so I can give y'all a review on that. From reading the other reviews, I know I'll be glad I made the purchase! I just wanted to share my awesome experience/conversation I had with Latoya. She's truly amazing. THANKS AGAIN GIRLY!!!!!